IT governance is the method by which decisions are made around IT investments. Establishing IT governance in an organization is an important way of ensuring that IT policies and procedures are adhered to. Below are 10 Steps to establishing IT governance in an organization.
- Define and implement a clear and unambiguous governance structure
- Track and report on contractual obligations
- Actively monitor and review service delivery performance
- Consider the IT ecosystem interdependencies
- Proactively manage operational changes
- Implement effective commercial governance
- Create and manage a contract risk register
- Create, populate and act upon a supplier scorecard
- Implement a clear communications strategy
- Perform regular contract assessments